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K
& S Sales
5718 County Road 6150
Lubbock, TX 79415
(806) 747-4514
MERCHANDISE
PURCHASED THROUGH THIS WEB SITE CERTIFIES
THE PURCHASER
AGREES TO THE FOLLOWING
TERMS AND CONDITIONS OF SALE
If
any of the following terms and conditions of sale are not
acceptable by you,
Please DO NOT
place any order with us
Installation
& Service
Freight Policy
Special Ordered Merchandise
Merchandise Return
Warranty Information
Information & Services
TERMS
AND CONDITIONS OF SALES MADE FROM THIS WEB SITE
INSTALLATION AND SERVICE:
K
& S Sales offers various heating and cooling equipment and
parts for sale. We are NOT a service company and do NOT
install or offer trouble shooting services. Installation
and service of any products purchased from this site should
be done by qualified personnel only. Improper installation
is the primary cause for operating problems associated
with any of the products we offer. Installation and operating
manuals are supplied with all products purchased.
Freight Policy
MERCHANDISE DAMAGED IN SHIPMENT:
1.
Immediately upon delivery to a public freight carrier, K &
S Sales liability for safe delivery shall cease and any subsequent
claim for damage shall be filed by the purchaser
with the delivering freight carrier. It is the responsibility
of the purchaser to collect for any damage, repairs
or replacement, directly from the freight carrier.
Damage claims with a freight company can take 30 days or longer
to collect.
2.
It is strongly recommended when merchandise is received and
the shipping carton shows evidence of mishandling, the receiving
party should have the delivery person sign the
freight bill verifying possible damage. This is
significant when making a damage claim with the carrier.
The purchaser should call the carrier immediately and
request an inspection by a carrier representative. The
inspection report, along with photos, purchase invoice, and
any other necessary documentation, should accompany any damage
claim filed with the carrier.
3.
It is suggested that all received merchandise be immediately
inspected for damage regardless of whether the carton shows
evidence of mishandling or not. If concealed damage is
present, the purchaser should call the carrier immediately
and request an inspection by a carrier representative.
Regulations regarding concealed damage require that the damage
claim be filed with the carrier within a specified period of
time. The inspection report, along with photos, purchase
invoice, and any other necessary documentation, should accompany
any damage claim filed with the carrier.
SPECIAL ORDERED MERCHANDISE
K
& S Sales offers various heating and cooling equipment and
parts for sale manufactured by different manufacturers.
We are unable to inventory all the numerous products available
by these companies. We can, however, "Special Order"
any products made by the different manufacturers not normally
carried in the different warehouses we have available.
SPECIAL
ORDERS TERMS & CONDITIONS
1.
Full payment for the order must be made prior to our order placement
with the product manufacture.
2. All Special Orders
are Final. They are not returnable.
They do carry full factory warranty and are processed in the
same
manner as our DISCLAIMER
OF WARRANTIES policy
below.
MERCHANDISE RETURN:
A.
Merchandise not covered by warranty:
1.
Merchandise will not be accepted or credit issued without prior
written request for return authorization.
Such request must contain
the following information:
a. Reason
for return.
b. Type
of merchandise to be returned, including model and serial number.
2. Only new, unused merchandise, in the original,
unopened, shipping carton will be considered for return.
3. Credit will be issued based on condition
of merchandise and circumstances causing return.
4. A 25% restocking charge will
be applied before credit is issued.
5. Returned merchandise must be freight prepaid.
6. Products that have been installed (not
covered by warranty) may not be returned.
B.
Merchandise covered by warranty:
1.
A "Return
Material Tag" must
accompany each item with all requested information completed.
2. Contact K & S Sales (405-586-9191)
for return instructions.
DISCLAIMER OF WARRANTIES:
K
& S Sales is not authorized, and does not make, any warranties
on behalf of the MANUFACTURER for ANY product offered on this
site.
K
& S Sales will provide you, the purchaser, with the warranty
coverage, if any, as provided by the MANUFACTURER of any product
purchased on this site.
K
& S Sales shall not provide any warranty coverage that is
beyond the coverage available from the MANUFACTURER of the product.
SERVICE
LABOR RESPONSIBILITY:
This
Warranty does not cover any labor expenses for service, nor
for removing or reinstalling parts. Also shipping expenses for
warranty part to the customer and defective part returned from
the customer is not covered. All such expenses are the purchasers
responsibility.
THIS WARRANTY WILL
NOT APPLY
To damage incurred in shipping
K
& S Sales sells only new and unused products. The
purchaser is responsible to make and collect for any product
damage claims to the freight companies or delivering carriers.
To
damage from abuse, accident, fire, flood and the like.
To
defects or malfunctions resulting from failure to properly install,
operate or maintain the unit in accordance with the manufacturer's
printed instructions.
To
parts used in connection with normal maintenance, such as cleaning
or replacing air filters.
To
units which are not installed in the United States of America.
To
units that are not installed in accordance with applicable local
codes, ordinances and good trade practices.
To
defects or damage caused by the use of any attachment, accessory
or component not authorized by the manufacturer.
SHIPPING
COSTS:
The
PURCHASER is responsible for the shipping cost of warranty replacement
parts from the manufacturer of your product. The Purchaser is
also responsible for any shipping cost of returning the failed
part to the distributor.
USE OF INFORMATION AND SERVICES:
The
information (including the advice and recommendations) on this
site and by K & S Sales, Inc. are intended solely as a general
educational aid and are not a substitute for professional advice
and services from a building professional. They are provided
with the understanding that neither K & S Sales nor its
suppliers are engaged in rendering professional services or
advice. Neither K & S Sales nor its suppliers are
acting as your general contractor, agent or lawyer. You are
solely responsible for ensuring that you comply with all local
building codes, safety regulations and other applicable laws
and regulations. Building codes may vary by region, site or
structure of the project. Building conditions and safety regulations
will vary depending on the particular project and your skill
level. K & S Sales and its suppliers assume no responsibility
for any consequence of any action or inaction you take based
on the information, services or other material on this site.
While
K & S Sales strives to keep the information on this site
accurate, complete and up to date, K & S Sales and its
suppliers cannot guarantee, and will not be responsible for
any damage or loss related to, the accuracy, completeness
or timeliness of the information, services or other material
on this site.
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